Privacy Policy (Long Notice)
Derek Hardcastle Limited is committed to data protection and this policy has been written with reference to the Information Commissioner's Office (ICO) Privacy notices code of practise.
This policy describes how personal information may be collected whilst interacting with our website. It also details how the information may be used and your choices about its use.
Information we collect
Through operating our website, we collect the following information:
Name and E-mail details
These data may be collected when you contact Derek Hardcastle Limited by e-mail. Please note that the transmission of information via the internet is never completely secure and we cannot guarantee the security of data sent to us electronically. Consequently, any such transmission is completed at your own risk and we advise that potentially sensitive information e.g. payment details or your home address are not submitted to Derek Hardcastle Limited in this manner.
Server access data
Cookies are small text files that the web servers hosting our web site place on your computer to automatically collect standard internet log information and visitor behaviour information. The data collected by the web servers include your Internet Protocol (IP) address, country, browser type, referring/exit pages, operating system and date/time of visit. This data is routinely recorded by the vast majority of web sites and is for statistical purposes only. None of the information stored in the server access files, including but not limited to IP addresses, is linked to personally identifiable information.
Whilst most modern internet browsers are configured to accept cookies by default, the majority do contain the option to decline cookies. Declining cookies is unlikely to have any impact on the performance of our web site; however, if after changing your browser settings you do experience difficulties in using our web site please notify us using the contact e-mail address supplied.
For further information on cookies, including how to decline and remove cookies from your browser visit www.aboutcookies.org.
Use of Information
Name and E-mail details
This information is used to respond directly to customer enquiries using e-mail. We do not use e-mail addresses for marketing purposes.
Server access data
This information is used to track visitor use of the website and to compile statistical reports on website activity.
Information Transfer
We do not transfer data to third parties and will only disclose your personal information in the circumstances detailed below:
- In the event that we sell any or all of our business, data will be provided to the buyer.
- Where we are legally required by law to disclose your personal information.
Third Party Links
There are several links to third parties on our website. Please note that this privacy policy applies only to this website and does not mean that we endorse the privacy policy of a linked site. When visiting linked sites you should read and become familiar with their privacy policies.
Contact details and access to information
If you have any questions about our privacy policy or the information we hold about you, please e-mail us using the following address:
This e-mail address may also be used to request a copy of some or all the information that we hold about you. This is your right as defined in the Data Protection Act 1998. Please note however that we may charge a small fee for this service to cover costs (up to a maximum of £10).
Changes to our Privacy Policy
Our privacy policy is reviewed regularly to ensure alignment with our web site content and ways of working. Wherever possible, data will be processed in accordance with the policy version that was effective at the time the data was submitted. Changes to our policy will be recorded within the Change history section below.
Change history
Version 1, effective 16-Mar-10: This is the first version of this document.